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Dr. Shelley Craig and Dr. Barbara Muskat

“Bouncers and Jugglers and Firefighters … Oh My!”: A Qualitative Investigation of Social Work Roles in Health

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Dr. Shelley Craig &
Dr. Barbara Muskat

In this episode, Drs. Craig and Muskat discuss their qualitative study of social work roles in hospital settings. Seven major roles emerged from their analysis: bouncer, juggler, janitor, broker, firefighter, glue, and challenger. Drs. Craig and Muskat draw attention to the importance of understanding and articulating the value added by professionally trained social workers toward understanding and addressing the social determinants of health.

Interviewer: Joan Doris, DSW

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